Plans and purchase information
YANORA INC offers Yanora AI monthly subscriptions, annual subscriptions, and one-time credit top-ups. The live purchase catalog and selected checkout identify the plan or pack, USD price, billing interval, monthly allowance, and available payment method. Review the selection and final payable amount before authorizing payment. New subscriptions and credit purchases are for adults who are at least 18 years old. An eligibility review does not automatically cancel existing recurrence or remove billing remedies.
Monthly plans are charged each month; annual plans are charged each year. Annual payment does not release an entire year’s allowance at once. Review the final payable amount and any applicable tax information in hosted checkout before authorizing payment. A quote for generation is separate from the price of a subscription or pack.
Automatic renewal and acknowledgment
A recurring subscription renews at its disclosed billing interval unless canceled before renewal. Before hosted checkout, the subscription screen displays the recurring charge, interval, allocation, and cancellation information and requires an acknowledgment that starts unchecked. That purchase acknowledgment is separate from any agreement to the published Terms of Service.
The application records the disclosure version, acknowledgment time, selected catalog facts, and association with the owned payment and subscription. A new purchase or resumed selection requires the relevant acknowledgment rather than treating an old selection as consent to another charge. Retain your payment and subscription information for reference.
Subscription allocations and purchased credits
Subscription credits are allocated monthly. Annual plans fund twelve monthly allocation periods within the verified paid period. Each allocation expires at its allocation-period end and unused subscription allocations do not roll over. See the account balance and grant information for available amounts and expiry.
Purchased top-ups are separate grants. The current top-up catalog and purchase screen state ninety-day validity from verified payment. This description does not override nonwaivable gift-certificate, prepaid-value, redemption, or refund protections that apply to a particular purchase. Purchased balances and subscription allowances must not be assumed to have identical treatment.
Generation quotes and credit accounting
Generation cost depends on the selected model, settings, inputs, duration, and supported workflow. Review the server-provided quote. Credit reservations can reduce the immediately available balance while a job is processing or its outcome is uncertain.
Confirmed use, released reservations, restored credits, and disputed funding are separate accounting states. A failed or rejected request can need verification before adjustment. Restoring generation credits does not refund a payment. Check job history before resubmitting and contact support about an incorrect charge or unresolved result.
Payment processing and failed payments
Available Stripe or PayPal flows handle payment authorization and recurrence. Access and credits depend on verified payment and paid-period records. Returning to Yanora from checkout, closing the payment window, or a browser recovery reference does not establish that a payment completed.
A failed, pending, disputed, reversed, or uncertain payment can delay access or credit updates. Reconciliation checks the relevant payment state. Do not repeat a payment solely because a return page is delayed; check Account → Subscription → Transaction history and the pending payment controls or contact info@yanora.ai.
Plan changes and billing dates
Account → Subscription shows available subscription management, current verified status, and paid access end dates where known. Supported purchase or plan options reflect the current catalog and processor state. A selected different plan does not by itself confirm migration, proration, a refund, or cancellation of another owned subscription.
Review the actual confirmation for a new purchase or supported change. Renewal dates follow the verified billing period rather than a monthly credit-allocation date. If more than one subscription is listed, manage each relevant subscription; the plan displayed for access may not represent every recurring agreement.
Online cancellation and paid access
Use Account → Subscription to cancel an owned recurring subscription. Stripe cancellation schedules the end of recurrence at period end. PayPal cancellation stops the recurring subscription; Yanora evaluates remaining entitlement using verified paid-period records. Cancellation can leave access until the eligible paid period ends.
Cancellation stops future renewal according to the confirmed state and does not itself request a monetary refund. Account deactivation, suspension, or a deletion request does not cancel billing. If you cannot sign in, do not have entitlement, or a cancel control fails, contact info@yanora.ai or support form for billing assistance.
Acknowledgments, reminders, and changes
Purchase disclosures, subscription confirmations, and applicable renewal or change notices must describe the actual agreement and available cancellation method. Notice requirements can depend on your location, term length, promotional offer, and the change involved. A billing email is not consent to marketing.
Keep your contact address current and check account status if an expected message does not arrive. Do not rely on the absence of a reminder as proof that recurrence stopped. Material billing changes and any applicable notices are handled under the relevant agreement and nonwaivable law; an account display does not replace a legally required notice.
Billing questions and statutory rights
Use Account → Profile for a billing or refund request with the relevant payment reference, or contact info@yanora.ai. For duplicate charges, incorrect amounts, uncertain generation charges, or account-access barriers, explain the issue and retain your records. Do not send card numbers or security codes.
The Refund and Cancellation Policy explains request handling. No subscription policy removes a nonwaivable consumer remedy, lawful payment dispute, or applicable purchased-value protection. Contact YANORA INC at info@yanora.ai. Our business is located in Los Angeles, California, United States.