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Frequently asked questions
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Getting started
Yanora is a workspace for creating AI images and videos. Start with a prompt, add a reference image, or make an Explore template your own.
Open the account menu and choose Sign up. Register with your email and password or one of the login options shown. When you return, use the same email and login method.
Open Create and choose Image or Video. Describe your idea, select a model, and review its settings. Add any required references, then select Generate.
Describe the subject, setting, lighting, composition, and style. For video, include the action and camera movement. If you add references, explain which details you want to keep or change.
Browse Explore and choose a category that fits your idea. Choose Recreate on a card to start customizing.
Yes. Open Yanora in your mobile browser to explore templates, create images and videos, and access your profile. Your saved creations stay with your account when you switch devices.
Creating images
Choose Create Image and enter a prompt. Open Settings to select a model and adjust the available options, then select Generate image. New image creations start with GPT Image 2.5 Sunburst when it is available.
Use the plus button on the left of the image composer to upload or choose a reference. The selected model determines how many images you can add and which file types and sizes it accepts.
Choose a model that supports image editing, add your reference, and describe the change. Mention the parts you want to preserve, such as the background, lighting, or subject’s appearance.
Select Settings beside Generate image. You can adjust the model, aspect ratio, quality, resolution, and other supported options. The panel stays open while you make changes; use Close or click outside when you are finished.
Quality selects the model’s level of detail or processing. Resolution selects the output size. They are separate settings, and the available choices depend on your model.
Describe the background in your prompt. If your model supports a background setting, you can also adjust it in Settings. A transparent background option appears only for models that support it.
Make the prompt more specific about the details that matter, or add a clearer reference. Change one or two things at a time so you can compare results. You can also try another available image model.
Creating videos
Choose Create Video, select a model, and describe the scene and motion. Add the references requested by the selected mode, review the available settings, and select Generate video.
Yes. Choose a video model with an image-to-video mode and add a starting image. Describe how the subject or camera should move, then choose the supported duration and output settings.
Use the duration setting in the video composer. Available lengths depend on the selected model and generation mode, so changing models may change the duration options.
Some video models support audio generation. When your selected model offers it, use its audio setting and describe the sound you want in your prompt.
Use playback and speaker buttons on previews that include them. Previews start muted. Explore videos show Recreate instead of playback controls.
Templates
Choose Recreate on a template. Add the requested reference images, review the prompt, and continue to generation. The template supplies its media type and configured model.
Yes. A video template continues to video generation, and an image template continues to image generation. The template workspace keeps that output type fixed.
Upload the requested reference images and describe the subject you want in the prompt. Use clear references that show the appearance you want to preserve.
Keep my outfit uses the template’s outfit-preserving instructions while changing the subject. Review the prompt after switching this option, as a template can have different instructions for each choice.
Each template has its own reference requirements. Add the number of different images shown in the customization panel before continuing.
Templates use their configured model so the generation follows the intended workflow. Where template details are shown, you can find the model there.
Models & settings
Open the model picker in the image or video composer. Search by model name and select a choice that supports your references and the kind of output you want. The available settings update for your selection.
New image creations use GPT Image 2.5 Sunburst when it is available. You can choose another model in Settings. A template or a link to a specific model keeps its own selection.
Open Aspect ratio and choose a shape supported by the selected model. A vertical ratio suits portrait content, a horizontal ratio suits wide scenes, and a square ratio gives equal width and height.
Models support different modes, input limits, output sizes, and controls. Yanora keeps compatible choices where possible and updates settings that the new model does not support.
Open Create Video and select an available Seedance model. Enter your prompt, add the references supported by its mode, and review the settings before generating.
Open Create Video and choose an available Kling model and mode. Add the required image or video references, then adjust the duration, framing, and other options shown.
Open Create Image and choose Nano Banana in Settings. Write your prompt, add any reference images with the plus button, and choose the supported quality, resolution, and aspect ratio.
Plans & payments
Open Pricing to compare Plus, Pro, and Max. Each card shows its price, credit allowance, and included image and video models.
Use the Monthly and Annual switch on Pricing. The cards update to show the selected billing period and its offer, so you can compare the options before choosing a plan.
Open your profile and look for Credits. It shows the balance recorded for your account and your current plan. If no plan is assigned, you will see No active plan.
Choose Top Up Credits from the account menu to review pack sizes and prices. Selecting a pack lets you review it; purchases will become available when checkout launches.
Yanora will support Stripe and PayPal for payments. Checkout is being prepared. You can currently compare plans and credit packs without making a payment.
Your account
Open the account menu and choose Login. Use the email and password or the linked login option you used to create your account.
Open your profile to browse your image and video creations. Generation history shows the status of each job and the saved result when it is ready.
Open a completed creation and use its download action. Wait until the result has finished saving so you can download the stored file.
Open Settings from the account menu to edit your personal details and review your login options. Follow the verification steps shown when changing your email or password.
Select the globe in the header to open the language menu. Your current language appears at the top; choose one of the other languages below to switch.
Choose Forgot password during login and follow the verification-code steps sent to your email. If you registered with a linked login option, use that same option to return to your account.
Choose Sign Out in the account menu, or expand Danger Zone in your profile or Settings and choose Sign Out. Confirm when prompted. Your saved creations stay in your account.
Open your profile or Settings, expand Danger Zone, and choose Deactivate. Confirm using your account email. Deactivation disables login and retains your profile and creations; it does not permanently delete them.
Troubleshooting
Check the job in your generation history before submitting again. Queued jobs are waiting to start, processing jobs are being generated, and saving jobs are storing the result. Timing varies by model and request.
Read the error shown with the job and check your prompt, references, and settings. If the submission status is uncertain, check the existing job before trying again to avoid creating duplicates.
Retry saving appears when a generated result could not be stored. It retries saving that result instead of starting a new generation.
Check the file type, file size, and reference limit shown for the selected model. Try a supported image within those limits and wait for the upload to finish before generating.
Try refreshing the model list. For a new creation, you can select another available model. If a template’s configured model is unavailable, return to customization or choose another template.
Check your connection and refresh the page. You can also try another browser or a private window. Save any unsent prompt text before clearing site data.
Include the page, your browser and device, the steps that caused the issue, and a screenshot. For a generation problem, also include the visible error and job reference. Share these details with your Yanora contact.
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YANORA INCLos Angeles, California, United Statesinfo@yanora.ai